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Home » 30 Questions To Ask A Home Builder

1. How many years have you been building?

2. Are you a member of the Home Builders Association of Louisville?

3. Do you participate in home builders’ meetings and/or serve on action committees?

4. How many homes do you build a year?

5. In what price range do you build?

6. Who is responsible for getting the construction loan?

7. Can we check with your banks in regard to your credit history?

8. Have you had liens against your company?

9. How many homes has your company built over the years?

10. What in your business’s philosophy sets you apart from the other builders in the industry?

11.What achievements has your company made?

12. Do you only build select plans or can I make modifications, or even start from scratch on a plan specific to my needs?

13. How is the buyer involved in the process?

14. How will you provide communication with me on the status of the construction of the home from start to finish?

15. Do I have access to the jobsite throughout construction?

16. Do you have a formal building process that all homes go through?

17. After I decide to build with you, what happens next?

18. Who will be the contractors assigned to work on my home and will they meet/exceed expectations?

19. Who oversees the contractors on the jobsite?

20. During the construction process what elements are most important?

21. Will I have a schedule as to when selections will be needed?

22. How important is client and builder communication?

23. How do you maintain a high level of communication?

24. Will I have updates as to expenses I make throughout the process, and how often?

25. How will I know what is coming up in each phase of the construction process?

26.Can you provide references as to overall satisfaction with the construction process, and finished product?

27.Can you provide bank references?

28.After closing, how do we get a hold of you for warranty matters?

29. Do you offer the Home Builders Associaton of Louisville 1 year warranty?

30.What is special about the home builder’s warranty that the buyer should know?


1. How many years have you been building?

We have 18 years of custom home building experience with hundreds of homes built.

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2. Are you a member of the Home Builders Association of Louisville?

Paragon Homes has been a Registered Builder Since 1998

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3. Do you participate in home builders’ meetings and/or serve on action committees?

Scott Yates has chaired numerous committees, served on the Board of Directors since 2001 and is currently on Executive Board and will serve as president in 2010.

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4. How many homes do you build a year?

We currently build 18-20 homes a year. These homes all vary in size, price range, and the community where it is built. On average we will not have more than a few homes in the same stage of construction. For instance we may have some at the drawing stage, a few at the foundation stage, some at the framing or drywall stage, and one or two approaching completion. This allows us to keep from saturating our contractors and allowing for a steady path of construction.

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5. In what price range do you build?

We typically build in a price range from $350,000 to $2,000,000+. This variation is due to the lot prices and minimum square footage requirements of the neighborhoods that we build in. The price of a home is greatly affected by the cost of the land we build it on, and is the basis for establishing our initial budget with you. Above all, no matter the price range of the home we build for you, the commitment to quality and craftsmanship will be the same.

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6. Who is responsible for getting the construction loan?

Paragon Homes will get the construction loan. This takes a huge stress factor out of the building process for our clients, and allows our buyers to concentrate on making finishing selections. Paragon Homes, and their bank will require approximately 10% of the contract price at the time of signing the contract to build. After that point, unless there are change orders, nothing is due to Paragon Homes until we meet at the closing table to give you the keys to your “new” home.

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7. Can we check with your banks in regard to your credit history?

We would happily provide you with our bank references.

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8. Have you had liens against your company?

NO WAY! We have been building for 18 years for a reason. The important building block for a successful custom home builder is financial expertise in the successful management of each individual project and is fundamentally one of most important components in this business. The lack of this has put many builders out of business over the years.

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9. How many homes has your company built over the years?

We have built hundreds of custom homes and designs over the last 18 years.

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10. What in your business’s philosophy sets you apart from the other builders in the industry?

Our expertise, dedication to quality, and strength of communication sets us apart from many in the industry. We believe in the phrase “leave the building to us”. We are experts who you can trust with the biggest investment you’ll be making in your lifetime. The biggest factor to us is communication and client satisfaction. With this, we make sure we are reachable 7 days a week for your questions and concerns, whether it be by phone , email, or visit. We will stay in communication several times a week as to the progress at your home and keep you informed of upcoming selections, so that you are kept ahead of the game. Above all, we look at each home as if it were our own and give it the attention to detail we would wish our home to have. A home that exceeds industry standards.

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11.What achievements has your company made?

  • Member of Home Builders Association since 1998
  • 5 Grand award winning homes in HOMERAMA
  • Served, and currently serving, on the HBAL Board of Directors for __6_years
  • Currently a member of the Executive Board of HBAL, and will serve as president of HBAL in 2010

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12. Do you only build select plans or can I make modifications, or even start from scratch on a plan specific to my needs?

We have many custom designs we have built which could give us a great starting point in the design process. We can build these homes as they are, or make modifications from the simple to more complex. Many times we’ll blend ideas from several plans and incorporate them into one “New” plan. If these plans, or ideas you may have found off the internet don’t present a good basis, then we will start from scratch with your ideas and work hand in hand with our draftsman to make your dream structurally possible. This process can take a matter of two weeks to 1 month depending on the number of revisions we need to make to get to the final construction set. Once you have chosen a lot, we will usually be able to start designing in a matter of days from that point. We will work best to accommodate your schedules in this plan design phase.

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13. How is the buyer involved in the process?

Once contract is signed you can leave the building to us. You have our assurance that your site will be supervised by us daily. What Paragon Homes will need from you is your finishing selection. This starts off with brick and cabinets, then proceed to plumbing fixtures and lighting. The last half of the construction process we’ll need your flooring, paint, and landscape selections.

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14. How will you provide communication with me on the status of the construction of the home from start to finish?

You will be in touch with us several times a week, either via email or phone, or at times, at the jobsite, whichever works best for your lifestyle. At these times we will give you heads up as to progress and keep you abreast of what is forthcoming. We will have walkthroughs periodically with you as well. These will occur towards the end of framing and onset of mechanical installation, at the end of drywall so we can meet with our carpenters on trim, and during the last month on punch list items. We will make ourselves available at anytime should you have questions or concerns outside of the previously listed walkthroughs.

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15. Do I have access to the jobsite throughout construction?

You will have access to the jobsite at all times. We do emphasize that it is a construction site with machinery, hard working contractors and hazards. Please be careful especially if children are with you.

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16. Do you have a formal building process that all homes go through?

Yes. This process is listed elsewhere on our website (Click here to see our Custom Home Building Process.)

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17. After I decide to build with you, what happens next?

Once we sign a contract, the project is set in motion the next business day by applying for permit, ordering surveys to plot the house on the lot, and setting up contractors to start. Weather permitting most times we’ll be digging the foundation within a week or so.

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18. Who will be the contractors assigned to work on my home and will they meet/exceed expectations?

Our contractors have worked for us for years. We have an established relationship of trust. Because of this, they are aware of our high level of expectation and are willing to fulfill that expectation. The same communication level we provide you the buyer, is the same level we provide our contractors. Contractor supervision and communication is a fundamental key necessary for a flawless construction process. We will provide you with our the subcontractors’ names of which you’ll need to make your finishing selections, upon contract signing.

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19. Who oversees the contractors on the jobsite?

The builder, and the assistant builder will make sure that either of them, or at times both, are at the jobsite daily to oversee the progress and be available for contractors’ questions and needs.

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20. During the construction process what elements are most important?

Communication, communication, communication...
Communication between builder, client, and contractor, makes for a smooth process.

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21. Will I have a schedule as to when selections will be needed?

This will be given upon signing a contract and will be listed by priority as to when it will be needed. In this list, will be the suppliers’ contact names and telephone numbers to schedule appointment times.

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22. How important is client and builder communication?

On a scale from 1-10, it is a twelve. Communication allows a flawless and timely process. It is important that a jobsite doesn’t sit as a ghost house for a lengthy period of time. At contract signing our price will be reflective of a time period, relative to the size of the home, for the home completion. With this we appropriately reflect our carrying costs for our loan in that same time period. So it is in our best interest to keep progress moving and is why we will provide you with ample time to make your selections prior to us needing them at the jobsite.

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23. How do you maintain a high level of communication?

The assistant builder will be in contact daily, if needed, with the buyers. Generally this is to let you know about progress and what is forthcoming. Contact will be either in the form of emails, or phone calls, whichever works best for your lifestyle. When questions, concerns, or changes are brought to our attention, they are documented fully, and addressed between the builder, assistant builder, and affected contractors as needed. Daily communication between those positions are necessary for a successful building process.

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24. Will I have updates as to expenses I make throughout the process, and how often?

We will update you on expenses typically when we have our walkthroughs. Expenses are available at anytime once we have received your supplier quotes. Overages and credits will be documented on change orders of which you can pay as you go or apply to the ending contract price at closing. It is important to keep your bank approval in line with your expenses, and if necessary re-evaluate your bank approval.

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25. How will I know what is coming up in each phase of the construction process?

The assistant builder will keep you abreast of items forthcoming so you can be prepared with your selections.

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26.Can you provide references as to overall satisfaction with the construction process, and finished product?

We would be very happy to provide you with references of clients we have built for, and clients we are currently building for.

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27.Can you provide bank references?

We would be glad to give you our bank references as well.

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28.After closing, how do we get a hold of you for warranty matters?

Just contact us the same as you have. We’ll be just as responsive to your needs.

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29. Do you offer the Home Builders Associaton of Louisville 1 year warranty?

YES

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30.What is special about the home builder’s warranty that the buyer should know?

This warranty was designed by the Home Builders Association for the benefit of the home buyer. It is only provided by builders who are members in good standing of HBAL.


Your home is the biggest investment you’ll make in a lifetime, make sure it is with a builder you can trust

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